How We Protect the Privacy of Your Personal Information
Unlock My Past Limited may keep a record of any communications you make with us. Your support issues are archived, in order to better serve you, in the event you should need further technical support from us in the future.
Unlock My Past Limited stores the personal information you provide on servers that are located in a physically-secure facility. These machines are protected against unauthorized access by firewalls, intrusion detection systems, and other additional security procedures intended to ensure that your information is not compromised. Only authorized Unlock My Past Limited representatives are given access to your personal information on a strictly need-to-know basis.
How We Protect the Privacy of Your Photos
When we store photos on Unlock My Past Limited servers, your files remain private. We will never make your photos accessible to the public or to third parties unless specifically authorised by you.
Copies of Your Photos
Copies of your order will be held on our database for a two month period for photos, slides and negatives to provide back up in case of loss or damage to your files. Should you require further copies we will be happy to provide these on request. All images stored on our database are secure and will not be used or displayed on our website and will not be passed or sold to a third-party. We will securely destroy these images at the end of 2 months. Video files (due to their size) are not stored.
We may change this policy from time to time by updating this document. You should check this from time to time to ensure that you are happy with any changes. This policy is effective from March 2014.
What we do with any information we gather
If you complete an enquiry form we will have certain information about you. We require this information to understand your needs and provide you with a better service. We do not disclose this information to anyone else.
Please be aware that all images on this website are copyrighted. If you wish to use any please get in touch.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google Analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The information contained in this website is for general information purposes only. The information is provided by Unlock My Past Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Unlock My Past Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Unlock My Past Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.